Our Commitment to Your Privacy
At IsleConvert, your trust is our most valuable asset. While PDF conversion might seem technical, our approach to privacy is simple: your data belongs to you. We've built IsleConvert to be the go-to "happy tool" where professionals and creatives can work without the nagging worry of data leaks or hidden tracking.
1. Information We Collect (and Don’t Collect)
We believe in minimal data collection. We only collect what is strictly necessary to provide our conversion services. This includes basic technical data such as your IP address (for rate limiting and DDoS protection) and browser type. Unlike other services, we do not require user accounts for basic conversions, meaning we don’t collect your name, physical address, or phone number unless you explicitly provide them to us for support requests.
2. File Security and Deletion
This is where we shine. When you upload a file to IsleConvert:
- The transfer is encrypted via Secure Socket Layer (SSL/TLS).
- Files are processed on our secure servers in New York.
- Automatic Deletion: Your files are permanently deleted from our servers within 1 hour of processing. No backups are kept.
4. Your Rights
You have the right to access any personal data we hold about you (which is usually very little!). You can also request that we delete any support communications or logs associated with your visit. Residents of the EU (GDPR) and California (CCPA) enjoy enhanced rights which IsleConvert fully supports and respects.
5. Contact Us
Got questions about your data? Reach out to our privacy officer at info@isleconvert.com or visit us in Brooklyn at 371 Eastern Parkway, New York, NY 11216.